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Great read! The cloud services on the Sidekick worked so well that T-Mobile would routinely tell customers to hard reset the phone when even a minor issue occur
by Atlas 12y ago
Great read! The cloud services on the Sidekick worked so well that T-Mobile would routinely tell customers to hard reset the phone when even a minor issue occurred.
That was all great until a storage area network upgrade failed and destroyed all data for many customers. When those phones stopped synchronizing, T-Mobile recommended a hard reset. That meant the data was gone forever.
http://en.wikipedia.org/wiki/2009_Sidekick_data_loss http://en.wikipedia.org/wiki/2009_Sidekick_data_loss
- Sanddancer 12y agoI remember that day with sadness, and still miss my sidekick five years later because it did so many things right. I was on BART to visit some friends, lost signal, and did what I normally did when things acted up and reset my phone...only to come back to having lost all my contacts, my emails, everything. It was very frustrating to say the least.