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How it is possible to send something back to store if you have already used the device? It seems strange. You were wearing it, it possibly have scratches, bacte
by mkevac 12y ago
How it is possible to send something back to store if you have already used the device? It seems strange. You were wearing it, it possibly have scratches, bacteria from your skin, etc.
- ygra 12y agoAt least in Germany (possibly also EU) when ordering something (excluding software, movies, food) online or via mail (i.e. not buying in a store) you have the right to send it back within two weeks without having to give a reason. This is to counteract the problem that you can try out a device in the store where you might buy it, but you cannot when ordering online. In any case, usage marks, like scratches, etc. just mean that you may not get a full refund. Some retailers allow for longer periods; e.g. Amazon allows for a month instead of just two weeks.
- rohanprabhu 12y agoThis is off-topic, but the sensibility of EU provisions always amazes me. In other countries, it is pretty much up to the companies to offer such relief to the consumer as a response to competition, but there really is no such requirement, which makes monopolistic industries much worse.