4 ms·

AMEX also has surprising restrictive passwords. Is the security surrounding password resets so bad that it's more secure to force easier to remember passwords?

• alxndr 12y ago
  So does Discover. When I wouldn't take "just because" for an answer, IIRC the explanation was that it resulted in fewer password reset requests, so I believe your take is correct.
• elithrar 12y ago
  It's more likely to be cheaper: less support calls/emails.