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To anyone that is considering using WePay, I STRONGLY urge you to select Balanced Payments instead. I personally had a $2,000+ order cancelled by WePay, even th
by ianhawes 12y ago
To anyone that is considering using WePay, I STRONGLY urge you to select Balanced Payments instead. I personally had a $2,000+ order cancelled by WePay, even though my account was 2 years old and had done many thousands of dollars worth of previous transactions. The "stated reason" by their support team was that I included a line item for an "electronic physical item" in the invoice displayed on the checkout page, which was for consulting purposes. If you actually check their prohibited businesses/items, electronic items are not included.
Overall, WePay's support is generally horrendous. You should expect to have your orders randomly cancelled, funds frozen, and no explanation given... Unless of course you're a major figure and raise a big deal about it.