You're asking why Comcast should be responsible for meeting the expectations they're creating? When your advertising solely conveys "always fast Internet" and "

You're asking why Comcast should be responsible for meeting the expectations they're creating? When your advertising solely conveys "always fast Internet" and "up to 100Mb/s speeds", what exactly do you think people will take away from it. If Comcast doesn't want to or can't provide these speeds for general use, they shouldn't advertise these speeds for general use. Can you explain the problem with that logic?