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Hi everyone! I just saw a bunch of tweets linking to my site and traced it back here -- I'm the person behind this site and if anyone has any questions, I'd lov

Hi everyone! I just saw a bunch of tweets linking to my site and traced it back here -- I'm the person behind this site and if anyone has any questions, I'd love to answer them here!

niels 12y ago
Great overview. Thanks a lot.
- samuelhulick 12y ago
  You're very welcome!
highace 12y ago
You've clearly put a lot of time into this and I think you've done a great job. I've gathered a whole bunch of new ideas to try with my onboarding in a fraction of the time it would have taken me to figure it out myself.
- samuelhulick 12y ago
  I'm really glad to hear that -- it's the whole point! New teardowns come out every week or two, as well.
tuurul 12y ago
Excellent website. Learning a lot from it. Thanks.
- samuelhulick 12y ago
  Really glad to hear it. Thanks for taking the time to let me know!
arethuza 12y ago
Are you going to track these things over time? It would be pretty cool to see how things change along with an analysis of why they changed stuff. NB Really good job - I found this quite fascinating.
- samuelhulick 12y ago
  Yep, that's a big-time point of interest for me. Keep an eye out for some of that in the future!
Serow225 12y ago
Very nice, great work! Some FYIs: On my iphone Safari browser, I found the next/prev buttons on the viewer to be very small targets. Also, before I noticed them, I tried swiping horizontally on the slide itself, but this triggers some weird zoom behavior. Lastly, it's hard to see the details of the slides when using this device/browser. Again, congrats on creating a great resource!
- samuelhulick 12y ago
  Those are good points, for sure. I hadn't considered the swiping part, especially. Mostly the details are stupidly small at mobile size -- as much as I'm a fan of responsive design, this really is more of a "desktop" activity.
  - Serow225 12y ago
    For small-screen mobile devices, could you launch the slides in full-screen landscape?
alaeri 12y ago
Hey, I love your website. I've been through half of the teardowns. Have you ever thought about doing the same things for mobile apps?
- samuelhulick 12y ago
  I agree I should do more of them, but Pocket (http://www.useronboard.com/how-pocket-onboards-new-users/ http://www.useronboard.com/how-pocket-onboards-new-users/) and WhatsApp (http://www.useronboard.com/how-whatsapp-onboards-new-users/ http://www.useronboard.com/how-whatsapp-onboards-new-users/) were both mobile.
  - alaeri 12y ago
    thanks :)
timdorr 12y ago
Any chance you could bring down the size of the screenshots you take? Most people don't have huge screens like you do, so I feel like I'm not seeing the typical UX. For instance, a lot of the buttons on these screens are very extremely pushed to the side when they're in the corners. Look at the Shopify one specifically. And while yes, some users will have screens that huge and designers will have to deal with that edge case, I feel it's too atypical to use for a typical user's experience.
- samuelhulick 12y ago
  I actually just got an email with this question yesterday, as well! Going full-screen gives me extra screen space to tack on the annotations without covering other parts of the interface up, but I agree that sometimes things spill over. I could try letterboxing it and seeing where that leads -- thanks for the feedback. In general, though, I also wish more teams had a simple "max width: 1400px;" declaration!
staffordrj 12y ago
What do you think about adding a grade to each experience?
- samuelhulick 12y ago
  It's definitely tempting, but the reviews I provide are really just surface skims -- without knowing the constraints the teams are working with and/or what the conversion rates of the adoption funnel are, I'm really not in a position to dole out grades.

Hi everyone! I just saw a bunch of tweets linking to my site and traced it back here -- I'm the person behind this site and if anyone has any questions, I'd love to answer them here!

niels 12y ago

Great overview. Thanks a lot.

samuelhulick 12y ago
You're very welcome!

highace 12y ago

You've clearly put a lot of time into this and I think you've done a great job. I've gathered a whole bunch of new ideas to try with my onboarding in a fraction of the time it would have taken me to figure it out myself.

samuelhulick 12y ago
I'm really glad to hear that -- it's the whole point! New teardowns come out every week or two, as well.

tuurul 12y ago

Excellent website. Learning a lot from it. Thanks.

samuelhulick 12y ago
Really glad to hear it. Thanks for taking the time to let me know!

arethuza 12y ago

Are you going to track these things over time? It would be pretty cool to see how things change along with an analysis of why they changed stuff. NB Really good job - I found this quite fascinating.

samuelhulick 12y ago
Yep, that's a big-time point of interest for me. Keep an eye out for some of that in the future!

Serow225 12y ago

Very nice, great work! Some FYIs: On my iphone Safari browser, I found the next/prev buttons on the viewer to be very small targets. Also, before I noticed them, I tried swiping horizontally on the slide itself, but this triggers some weird zoom behavior. Lastly, it's hard to see the details of the slides when using this device/browser. Again, congrats on creating a great resource!

samuelhulick 12y ago
Those are good points, for sure. I hadn't considered the swiping part, especially. Mostly the details are stupidly small at mobile size -- as much as I'm a fan of responsive design, this really is more of a "desktop" activity.
- Serow225 12y ago
  For small-screen mobile devices, could you launch the slides in full-screen landscape?

alaeri 12y ago

Hey, I love your website. I've been through half of the teardowns. Have you ever thought about doing the same things for mobile apps?

samuelhulick 12y ago
I agree I should do more of them, but Pocket (http://www.useronboard.com/how-pocket-onboards-new-users/ http://www.useronboard.com/how-pocket-onboards-new-users/) and WhatsApp (http://www.useronboard.com/how-whatsapp-onboards-new-users/ http://www.useronboard.com/how-whatsapp-onboards-new-users/) were both mobile.
- alaeri 12y ago
  thanks :)

timdorr 12y ago

Any chance you could bring down the size of the screenshots you take? Most people don't have huge screens like you do, so I feel like I'm not seeing the typical UX. For instance, a lot of the buttons on these screens are very extremely pushed to the side when they're in the corners. Look at the Shopify one specifically. And while yes, some users will have screens that huge and designers will have to deal with that edge case, I feel it's too atypical to use for a typical user's experience.

samuelhulick 12y ago
I actually just got an email with this question yesterday, as well! Going full-screen gives me extra screen space to tack on the annotations without covering other parts of the interface up, but I agree that sometimes things spill over. I could try letterboxing it and seeing where that leads -- thanks for the feedback. In general, though, I also wish more teams had a simple "max width: 1400px;" declaration!

staffordrj 12y ago

What do you think about adding a grade to each experience?

samuelhulick 12y ago
It's definitely tempting, but the reviews I provide are really just surface skims -- without knowing the constraints the teams are working with and/or what the conversion rates of the adoption funnel are, I'm really not in a position to dole out grades.