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Calling it 'lose-lose-lose' doesn't actually make sense. 1) They lose the TV; 2) they lose the $1000 dollars they obtained in the transaction; 3) the chargebac
by JackFr 13y ago
Calling it 'lose-lose-lose' doesn't actually make sense. 1) They lose the TV; 2) they lose the $1000 dollars they obtained in the transaction; 3) the chargeback negatively impacts relationship with the card issuer.
By that accounting, a legitimate sale would count as a 'lose', since they lose the TV.
'Lose-lose' would be fine, but even by the standards of hastily written press releases, this is kind of silly.
- jasontan 13y agoHi JackFr, Jason here, op and CEO of Sift Science. You have a point, but do keep in mind that the TV is going to a bad customer -- one that won't reward Best Buy with repeat business (perhaps just more fraud) and won't spread positive word of mouth (except to let other fraudsters know that Best Buy is a great fraud target). So there is some "lose" in shipping the TV to a bad customer, different from shipping it to a good customer. Does that make sense?