Here is a better link: https://squareup.com/feedback https://squareup.com/feedback. I believe this is good for small businesses because it a.) let's you have a

Here is a better link: https://squareup.com/feedback https://squareup.com/feedback. I believe this is good for small businesses because it a.) let's you have another direct communication channel with your customers besides the extortionists that are Yelp, etc. and b.) it let's you know that this customer has bought x amount of goods, I should listen to their input. A lot of times small businesses can't associate the dollar amount someone brings in with their customer service and this gives a very clear dashboard of just that. It really puts customer service first in a way but I would imagine the ones paying for such a service already do care about their customers.