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You could send them an email containing a digitally signed receipt. If they ask for their data to be deleted and then later want to make a return, they could s
by cbr 12y ago
You could send them an email containing a digitally signed receipt. If they ask for their data to be deleted and then later want to make a return, they could send you back the email.
- mrweasel 12y agoWhile I do like the idea, that not how your average customer work. Don't get me wrong, I love our customers, but here's a short list of weird stuff we seen from them: * Forget which phone number they used. * Switch to a email provider and don't transfer emails. * Delete email 5 seconds after receiving it. * Enter wrong email address, twice. * Forget where they live... ? * Forget order number. * Give you an order number for a different webshop. * Call and tell you that you're spamming ( i.e. sending an order confirmation ) Yes, you and I will save an email for two years, the average customer won't. Still, I'm loving the idea.