Great company culture post. This is very much something I have long struggled with. I find the challenges of the fast growing company environment analogous to t

Great company culture post. This is very much something I have long struggled with. I find the challenges of the fast growing company environment analogous to the communication struggles people experience online. People just don't have time to build relationships with everyone and form that trust. I had a recent situation in which we were in a focus group and I followed the CEOs explanation of our plans for a particular feature with, "To clarify, we are going to be..." Little did I know the words "to clarify" irked and upset him as he felt undermined. I should have used the words, "To build on Jerry's point..." Needless to say, in several meetings after that he displayed aggression toward me, which then upset me and it was weeks before we sat down and cleared the air. There is much subtlety in communication and interpretation that it can be maddening. One simple word or phrase can trigger extended bouts of unpleasantness and inefficiency. I do believe there is responsibility on both sides: In this world of ever quickening communication, one should choose their words carefully and one should not be so sensitive and take things too personally. It's my personal opinion that we have too much of a problem with the latter than the former, but then again, I'm usually the one on the other side of that situation.