We're talking about management here. The old quip about 'herding cats' comes pretty close to the truth. So there's a large amount of uncertaintanty involved. Bu

We're talking about management here. The old quip about 'herding cats' comes pretty close to the truth. So there's a large amount of uncertaintanty involved. Buzzwords give a sense of security, even if there's not much behind them. Six Sigma. ITIL. Scrum. Paradigm shifts. Proactively promoting synergy.