I'm confused as to the problem you're describing. I log in to Google Checkout, there's a search box right above the list of recent orders. (Title: "Search Ord

I'm confused as to the problem you're describing. I log in to Google Checkout, there's a search box right above the list of recent orders. (Title: "Search Orders.") I type in "Smith" and get a list of 10 orders. 6 of them are buyers with the last name "Smith." The other four have "Smith" in the address somewhere. I agree that search and reporting (among other things) leaves much to be desired--I ended up hiring someone to do data entry when I wanted a list of customer zip codes recently--but when I find myself in a similar situation to what you describe, I have no problems at all.