third degree burns are extremely serious, it's not a "put an ice pack on it" issue, it's a "rush to the hospital" issue. Considering the likelyhood of people s

third degree burns are extremely serious, it's not a "put an ice pack on it" issue, it's a "rush to the hospital" issue. Considering the likelyhood of people spilling coffee, it's not unreasonable to expect coffee servers to take that into account (just like cars are designed to take into account bad driving and accidents).