3 ms·

Although it's not directly related to the tech side, I would love to have your feedback on alibaba. It suddenly appeared in my search results last month when l

Although it's not directly related to the tech side, I would love to have your feedback on alibaba. It suddenly appeared in my search results last month when looking to buy something, with a lot of results - from alibaba itself and from aliexpress. As with any website I don't know of, I queried trustpilot for them. It's not good at all[1][2]. Most reviews talk about scams. We may praise them for being a very tech heavy company and being about to make their IPO, but let's not forget the actual service value provided to customer. Does anyone has insight on how those reviews may be misleading ? * [1] http://www.trustpilot.com/review/www.alibaba.com http://www.trustpilot.com/review/www.alibaba.com * [2] http://www.trustpilot.com/review/www.aliexpress.com http://www.trustpilot.com/review/www.aliexpress.com

xrjn 12y ago
Those two sites are not meant for inexperienced people. You can certainly find a scams there, but they're fairly easy to spot: unbelievable prices, payment only by western union, sellers with no/little reputation... Personally, I've mostly had mostly good experiences with those two sites - almost all of the items I ordered arrived and worked well. The two exceptions was when I bought a very low price product, but I got a refund for it, and another example was when I bought a large lot of items at almost a 5th of their price, and paid by Western Union... it was my fault for not knowing better.