I don't know anything about build quality or customer satisfaction, but this video gives you an excellent idea how they sound: https://www.youtube.com/watch?v=4

I don't know anything about build quality or customer satisfaction, but this video gives you an excellent idea how they sound: https://www.youtube.com/watch?v=4pK7QbLNjno https://www.youtube.com/watch?v=4pK7QbLNjno — try to listen to the demo with relatively neutral headphones. FWIW, I listened to Beats at an Apple store, and the video fits nicely with my impressions.