Apple allegedly offered a refund for the girl's iPod on condition that the family sign a confidentiality agreement. Now I don't know all of the details of what

Apple allegedly offered a refund for the girl's iPod on condition that the family sign a confidentiality agreement. Now I don't know all of the details of what happened, but this appears to be the wrong action by Apple. The replacement is without condition. The settlement is in return for confidentiality.