I don't find it surprising that a giant heavy industry and consumer electronics conglomerate doesn't get software testing right. Software quality is extremely d

I don't find it surprising that a giant heavy industry and consumer electronics conglomerate doesn't get software testing right. Software quality is extremely difficult to get right, and an electronic product company doesn't have an understanding of it built into their brain wiring. How do you test a hardware product? You put it in an oven, then in a freezer, then spray it with water, tumble it in a dusty drum, drop it onto concrete, put a heavy weight on it, blast it with some radio frequency interference for good measure, mash its buttons a million times, then do some accelerated aging (some combination of the above for a few weeks) - and if it keeps working through it all, you have a good, reliable product. There is no equivalent for software. There is also EE snobism running through organizations like that, which basically assumes that software doesn't take real effort and can be shoehorned into any schedule. And to be fair to Samsung, even software companies which should know better have gotten software quality spectacularly wrong on occasion. One more thing (just so that I don't get accused of hating Samsung): sometimes, they get things right, also, at least from my perspective. I may be in the minority, but I enjoy their TouchWiz and prefer it to generic Android.