We did start applying Steve Blank's stuff in Q4 '08 when we began to change direction to focus on college, but we applied it poorly. There are a number of reaso

We did start applying Steve Blank's stuff in Q4 '08 when we began to change direction to focus on college, but we applied it poorly. There are a number of reasons why, many are too long to explain here. I'll be writing up some posts on what went wrong and post them here so hopefully that will prompt further useful discussion.