My company has someone at Youtube they can call if they ever need help. Same with Facebook. Does that discourage you from using those services? Big companies gi

My company has someone at Youtube they can call if they ever need help. Same with Facebook. Does that discourage you from using those services? Big companies give their big clients a support channel that doesn't exist for everyone. That's normal. I guess the thing is, you don't want to make that too widely known. It's more of an optics thing.