I suspect the story is even more complicated that many people think. For example, this article is comparing Netflix to Google, in terms of how they are deliver

I suspect the story is even more complicated that many people think. For example, this article is comparing Netflix to Google, in terms of how they are delivering content. It implies that because Google has (apparently) figured out how to serve content (and videos) to Comcast customers, that Netflix must be doing something wrong because they can't (or won't) do the same thing. Well, here's the thing... if a Comcast customer can't access Google, then "the Internet is broken", and that customer is likely to call Comcast customer service. Which costs Comcast money. Plus, Google provides a lot of services that don't directly compete with Comcast's own offerings. I don't think anyone would consider Youtube to be a suitable replacement for watching TV. However, Netflix is competing directly with one of Comcast's major offerings (regular TV and video-on-demand too). In fact, that's really all they do. So Comcast doesn't have much financial incentive to help Netflix, and a lot of incentives not to. Ditto all of that for Yahoo and the other major sites. The only one that might also be in this boat is Amazon. But if people can't shop on Amazon, that is almost another "the Internet is broken" situation.