"One should not ignore the business process and issues of a company because it is not their job. It can eventually deprive them from any future in that company.

"One should not ignore the business process and issues of a company because it is not their job. It can eventually deprive them from any future in that company." And yet, in most companies I've worked in, management rarely takes on board any observations from low-level plebs - how could person X even begin to understand the complexity of our org? They're only the call center worker, or IT grunt, or delivery person, or receptionist, or accountant, or... The prospect of company success/failure has been at the root of most of the issues I've tried to raise with management at places I've worked at. I went from a failed venture of my own to a small company a year later. They were making some of the same operational mistakes I'd made a year earlier. I tried (tactfully) to raise these points, and was rebuffed. 9 months later the company laid off half the employees (guess which half I was in?) and they folded a couple years later, from what I recall. tldr - many company owners won't take input from lower-level employees. Is there a connection between failure rates and the openness of owners/managers?