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On the contrary, POS and payments services have never been less "sticky". There are plenty of iPad POS apps and swipe dongle thingy's to choose from, and the co
by mikesickler 12y ago
On the contrary, POS and payments services have never been less "sticky". There are plenty of iPad POS apps and swipe dongle thingy's to choose from, and the cost of switching is negligible, especially for the (Square's) low end of the market, who don't require much functionality.
My biggest problem with Square is that they have tied payments to point-of-sale. You can't use Square, the payments product, with another POS system, and you can't use Square Register with another payments product. This kind of closed ecosystem neither serves the customer nor moves the industry forward.
- dangrossman 12y agoYou don't have to use Square's POS features to use Square as a payment method. Their apps let you just type in a dollar amount to charge. I know one store that uses Vend [1] for their POS and Square for their CC payments. The Vend app launches the Square app when the cashier presses the button to pay by CC, then you switch back to finish the sale. 1: http://www.vendhq.com/ http://www.vendhq.com/
- mikesickler 12y agoThat's not an integration. That's no different than having a standalone CC terminal.
- dangrossman 12y agoWho said it was? And what's wrong with having a standalone CC terminal? That's how most very small businesses (food delivery, auto service, tables at shows/markets) still take credit cards. Their wireless terminals aren't "integrated" into anything else, it's just a swiper/PIN pad with a 3G modem, and Square is the modern version of that.
- mikesickler 12y agoIt's certainly prefereble to have your POS integrated with your payments system. Otherwise, there's no guarantee, for example, that the amount charged matches the POS total. In addition, it's much easier for employees to steal, and it simply takes longer.