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Patrick, I think you mentioned once, but could you please share an updated info regrading BCC Web app vs desktop version share percentages?

• patio11 12y ago
  If you believe Google Analytics, we've had 14 trial downloads and 152 people use the in-app check for updates functionality in the last 6 months. (You can likely assume that the majority of those 152 people are customers who have been using the downloadable version for years.) These numbers are low for many reasons, most prominently the fact that we attempt to hide the trial download and get people into the web app, partly because it is almost universally a superior experience and partly because on a per user basis it generates far less than 10% as many support issues as the downloadable version. By comparison, the web app has added 25k users over the same interval. So, percentage-wise, more than 99% of new users use the web app exclusively.