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All stats for last 6 months: BCC (very non-technical, international audience with strong Anglosphere focus): XP has 18% of Windows' 65% share. They index lowe

by patio11 13y ago

All stats for last 6 months: BCC (very non-technical, international audience with strong Anglosphere focus): XP has 18% of Windows' 65% share. They index lower for actual purchases, but by quick eyeball it is 10% or so of revenue. AR ("less technical" audience, overwhelmingly US/Canada): XP has 11% of Windows' 60% share. I am unable to quickly calculate their percentage of revenue, but know off the top of my head that my two largest accounts have hard requirements for XP. This means that I'll probably continue supporting XP for those products, although given that 10% of BCC revenue isn't all that much I won't exactly tie myself in knots to do so. By comparison, my blog (highly technical audience): XP has 6.5% of Windows' 40% share. That's below the noise floor to me. I don't track conversions on the blog (if I did, they'd be to email signups) but my sense of things is that if I 500ed everybody in that segment I'd be unable to detect any change in my business as a result.

zura 13y ago
Patrick, I think you mentioned once, but could you please share an updated info regrading BCC Web app vs desktop version share percentages?
- patio11 13y ago
  If you believe Google Analytics, we've had 14 trial downloads and 152 people use the in-app check for updates functionality in the last 6 months. (You can likely assume that the majority of those 152 people are customers who have been using the downloadable version for years.) These numbers are low for many reasons, most prominently the fact that we attempt to hide the trial download and get people into the web app, partly because it is almost universally a superior experience and partly because on a per user basis it generates far less than 10% as many support issues as the downloadable version. By comparison, the web app has added 25k users over the same interval. So, percentage-wise, more than 99% of new users use the web app exclusively.
deleted 13y ago
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yuhong 13y ago
So what browsers they are using?

by patio11 13y ago

zura 13y ago

Patrick, I think you mentioned once, but could you please share an updated info regrading BCC Web app vs desktop version share percentages?

patio11 13y ago
If you believe Google Analytics, we've had 14 trial downloads and 152 people use the in-app check for updates functionality in the last 6 months. (You can likely assume that the majority of those 152 people are customers who have been using the downloadable version for years.) These numbers are low for many reasons, most prominently the fact that we attempt to hide the trial download and get people into the web app, partly because it is almost universally a superior experience and partly because on a per user basis it generates far less than 10% as many support issues as the downloadable version. By comparison, the web app has added 25k users over the same interval. So, percentage-wise, more than 99% of new users use the web app exclusively.

deleted 13y ago

[deleted]

yuhong 13y ago

So what browsers they are using?