Matt can you ask the AdSense team why there is not a clear form of contact with Google regarding AdSense? Why there's tons of sites thar are banned with no give

Matt can you ask the AdSense team why there is not a clear form of contact with Google regarding AdSense? Why there's tons of sites thar are banned with no given reason, no way to contact Google by phone, no answer on support forums, no nothing? I've never face a problem with my AdSense account, but I do read about this things all the time on Internet and yes, I see topics on support forums without any answer. I'm concerned on how high can my website grow without me losing my source of revenue, having to start looking for alternatives and etc. I understand some lack of support on the services you give for free, but website owners are your partners on your main income business. That lack of transparency just make us wonder if that post is nothing but the truth. And we want to know that is not. So, instead of just calling it "fake", "conspiracy" and stuff, why don't Google start working to make AdSense more transparent, a phone line to answer website owners even if is just in english, why not set a support e-mail?