It's hard to imagine Drew not caring about design, or not understanding the things you've mentioned. Dropbox succeeded over other competitors mostly because of

It's hard to imagine Drew not caring about design, or not understanding the things you've mentioned. Dropbox succeeded over other competitors mostly because of its fantastic design and user experience. Is Dropbox simply so large now that it's becoming just another typical big company with dysfunction typical of big companies? If so, that's unfortunate. I wonder if YC could amass some wisdom about how to stave off such problems after companies grow really large. Thanks for chiming in with an inside view, by the way.