I don't see the connection between direct payment for service and the right to demand things (not that the gp was 'demanding', but whatever...). I don't think t

I don't see the connection between direct payment for service and the right to demand things (not that the gp was 'demanding', but whatever...). I don't think that most paid apps codify a right for users to demand things of them, and actually terms of service for paid proprietary software have a tendency to be as restrictive as possible of end user rights. But Facebook is a service that monetizes user attention, and so I think that users are just as justified in complaining about, or trying to work around facets of Facebook that they see as misfeatures as they would be for software that they directly paid for. They don't have a lot of power to individually change anything, but they do have the right to complain in open forums. I don't think that the business model really has any bearing on this.