3 ms·
> Banning an individual from a service without clear proof that they committed or colluded to do fraud or otherwise malicious behavior -should- be illegal. I d
by xanderstrike 12y ago
> Banning an individual from a service without clear proof that they committed or colluded to do fraud or otherwise malicious behavior -should- be illegal.
I disagree. It's Google's service, Google has a right to decide who gets to use the service. They are under no obligation to make their banning process transparent. It's not illegal to kick someone out of a store you own (unless you're systematically refusing to serve certain types of people), so the same should be true here.
Also, making the automated banning system transparent essentially teaches people how to circumvent the system. This is why games companies so jealously defend their anti-cheat systems, if word got out on how they worked they would be done for.
I do agree that it's unacceptable to withhold earned or paid money as a result of the ban. If you're an advertiser, you should get a refund, if you're a site/app administrator, you should be paid any non-fraudulent earnings up to the time of the ban.
- kevingadd 12y agoKicking people out of a store is a really poor analogy. AdSense is a business relationship (governed by contract terms) between two professionals, that may operate over the course of months or years or even decades. During this time one party offers services (displaying ads) in exchange for monetary compensation from the other party, under established rules. Arbitrarily terminating an account immediately before the payout date - after services have already been rendered - without any recourse or information is not 'kicking someone out of a store you own', it's fraud. Plain and simple. Companies like Google and PayPal mistreat and defraud customers like this because they know they can get away with it - they're too huge and well-lawyered to ever get punished for breaking the law.