Based on my experience of working in the "junk mail" businesses I agree with you - the USPS had disdain for ALL customers, not just junk mailers. The certainly

Based on my experience of working in the "junk mail" businesses I agree with you - the USPS had disdain for ALL customers, not just junk mailers. The certainly did not try to help in any way. I cannot imagine this quote being true. I want to defend them but cannot - postal mail is in secular decline but will survive as where you live will always be a useful key to your identity. Just get ready for change (and will take bigger ideas than Outbox to do it)