3 ms·
That's the breakage. When the average is under the maximum, the remainder is there as a comfort buffer for the customer. Think of it this way, "The expectatio
by jpollock 13y ago
That's the breakage. When the average is under the maximum, the remainder is there as a comfort buffer for the customer.
Think of it this way, "The expectation is that you will use 500MB/month, but you are allowed to burst to 5GB."
Without that sort of buffer the carriers get a lot of negative press about bill shock - such as when people use their mobile phones on cruise ships.
- mikeash 13y agoThey don't really need a buffer, they just need reasonable overage charges. I pay $10/GB if I go over, and that's pretty reasonable. I've exceeded my plan in the past and the additional charges are entirely sane. No carrier is getting negative press because of a $10 overage charge, or even a $50 overage charge. They get negative press when they charge $10 for 30kB for roaming without warning the customer, and then the customer gets a bill for $15,000.
- rpenm 13y agoCustomers should be able to choose between overage fees and throttling when they exceed their monthly limit.
- jpollock 13y agoThat would be nice, and some locations do that. New Zealand fixed line broadband is a good example. The US market, for some reason, doesn't.