sent them a rant on facebook. their response: Hi, Kiwee. We're already on the user's case and we're absolutely keen on resolving it at the soonest time possib

sent them a rant on facebook. their response: Hi, Kiwee. We're already on the user's case and we're absolutely keen on resolving it at the soonest time possible. We appreciate your concern on the matter. hope all the attention is doing something for you.