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It depends, I think on the whole it probably is a positive bit depending on the store can be off putting to certain people. For example with clothes shopping I
by robryan 12y ago
It depends, I think on the whole it probably is a positive bit depending on the store can be off putting to certain people. For example with clothes shopping I have avoided shops which in the past have tried to be overly helpful. I much prefer to browse and try things on on my own and then if I do need help have someone to ask.
- collyw 12y agoI can see two different types of scenario where this would happen. One is where the staff actually are interested in what you want to buy for a reason, the other where they have been told to make conversation. I go to a kayak shop and I can have a genuinely interesting conversation with the guy over designs and why certain ones would suit certain types of paddler, or river. Someone I have never met before, but we share a common passion. Then again, when I have visited the States, then it seems to be the opposite. You go to any restaurant, the waiter wants to know your name, tell you his, asks if you are having a nice day. It just comes across as false / and fishing for tips (IMHO its crazy that a rich country like the States has such a backward system for compensating employees baked into its culture).
- robryan 12y agoYeah true, I guess it is more that I have no interest in having a conversation about clothing, whereas talking about a hobby to someone who actually has an interest in it is very different. I also feel awkward where anyone is coming across as fake in their customer service interactions, I feel much more comfortable if they just don't do any routine. I would note though that there are places where people have a script but still implement it in a way that shows they genuinely care, which is nice.