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Why do you care? If you ran the chat server locally, you'd have the ability to snoop already. Atlassian themselves could snoop on your traffic; the only thing
by teacup50 13y ago
Why do you care? If you ran the chat server locally, you'd have the ability to snoop already.
Atlassian themselves could snoop on your traffic; the only thing stopping them is their terms of service. All you have to do to protect your employees is publish clear guidelines on when and how your company will access employee communications on company-owned infrastructure -- bingo, problem solved.
- vodo 13y agoBecause this isn't communist Russia/China. There is a certain level of implied freedom and privacy here in America. That's why I fucking care.
- kondro 13y agoThen just don't look at the logs, or turn them off.
- akerl_ 13y agoIf the company is paying for the chat service, it's the company's chat, and the company owns the logs. It's no different than a work email address/inbox.
- krisdol 13y agoAnd if I'm running the company, I don't want my employees to have to go through loopholes to chat privately. The company owns the water cooler too but putting a mic into it is not ethical behavior.
- teacup50 13y agoSo set a policy that you won't read their messages. There's nothing new here. It's nothing but a policy that prevents your SaaS provider from reading your data in the first place.
- krisdol 13y agoEmployees don't generally have to worry about their SaaS provider having an impact on their performance review, paycheck, or continued employment.
- akerl_ 13y agoThe decision of whether or not private chat occurs in that situation is up to your company though, not the company you buy the water from. This policy change by Atlassian shifts the ability to set policy where it should have been in the first place (as they've noted): to the company purchasing access to HipChat.
- maak 13y agoReally? An implied freedom in the US? I agreed with your initial post, but this one is ridiculous.
- teacup50 13y agoIf you care about personal privacy, don't use your employer's servers, and don't host your private conversations on a third-party SaaS.