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Yep, we have exactly the same issue. This feature decision is a trust-deterrent. Nothing worse when it comes to team communication. To me this is the final str
by olivierlacan 12y ago
Yep, we have exactly the same issue. This feature decision is a trust-deterrent. Nothing worse when it comes to team communication.
To me this is the final straw. By contrast Slack's privacy policy mentions they "plan to allow team owners or administrators to enable an optional feature which would allow them to view anything inside their teams".
They add: "When this feature is added, notices will be visible to all members on teams where it is enabled."
Keywords: optional & visible.
That's exactly the kind of thoughtful consideration made obvious when you first use Slack. The product direction on HipChat during the 6/8 months we've been paying customers has been disappointing. Instead of working on in-app history search or the other dozen of clamored for features (http://help.hipchat.com/forums/138883-suggestions-issues/filters/top http://help.hipchat.com/forums/138883-suggestions-issues/fil...), they pilled on a not really necessary audio/video call feature.
I can only hope the HipChat/Atlassian team considers making admin access to private conversations optional and visible as well.