'no one' is an exaggeration. If only a few people use a product, it can still be a hidden gem. I'd say the later users drop out in a sales funnel, the less the

'no one' is an exaggeration. If only a few people use a product, it can still be a hidden gem. I'd say the later users drop out in a sales funnel, the less the value of the product - but when there aren't sufficiently many users coming into the funnel, other reasons could apply. I agree with OP on this though - Google simply didn't push enough features people actually want the most, and those that they pushed usually lacked polish.