CEO of a company working on this problem. Honestly I'm enthused to hear the initiative, critical thinking, and passion behind your ideas here. I personally ag

CEO of a company working on this problem. Honestly I'm enthused to hear the initiative, critical thinking, and passion behind your ideas here. I personally agree with many of you that the first problem here IS NOT technology. It isn't that we don't have the technology, it is that the technology isn't being properly applied nor has been there been a willingness to adopt it. A big reason for this is that the people making the decisions of what to use and provide (telcos and CAD companies) are not the people who face the consequences when response arrives too slowly (regular people like you and me). As monkmartinez said, this is a full-stack issue. Here's the full workflow assuming what is state-of-the-art in a 911 center. You need help. Bring out your smartphone and press 'Emergency' if you have iOS. Tap '9' '1' '1' and dial. Call rings once, maybe twice. Depending on the area, this could be a long time. Call is routed to nearest PSAP They pick up and say '9-1-1 emergency.' You say something about what's going on. Their first question, "Where are you located?" Most often, you don't exactly know. so if you were in SF, "I'm in SOMA, near the ballpark." They want more detail, cause they want to avoid what happened with monkmartinez below. "Sir, can you name cross-streets?" Hopefully you know. "3rd and brannan". Now they have something they can use to dispatch responders. If you don't know, they will keep asking for more specificity. At the same time, they are using their console (which looks like it was built in Fortran) to manually refresh to try and get your coordinates. This takes anywhere from 45 seconds to 6 minutes, the whole time you have to be on the call without hanging up. Let's say they get the coordinates. The accuracy can be anywhere from 150 meters to 4000meters. Also, they come in as RAW coordinates (37.7756, -122.4193). They then write these coordinates on paper, go to Google Maps on a separate console and type them in. THEN they have an address that they can dispatch responders to. It is insane. There is so much room to improve this. 9-1-1 is a public service that people depend as part of the social fabric that enables our lives. It is crazy to me that this is such a problem, and I know that it is one that has to be fixed. We think that fixing this will definitively make the world a better place and enable many people to live better lives. If you want to know more about our company and what we are working on: angel.co/bluelight-1 or email preet@getbluelight.com