Frustrating article to read. Take the freaking call already. The act of taking a call does not commit you to anything, and gives you options on all the potentia

Frustrating article to read. Take the freaking call already. The act of taking a call does not commit you to anything, and gives you options on all the potential opportunities they want to discuss. If they're contacting you, the onus is on them to explain what they want, and you simply have to listen. If at any point you think "Holy crap - this contract could quadruple my sales", that's an option on a great opportunity, and all you had to do was sit there and listen. Alternatively, if you decide "This seems like a waste of time" either in the first, second or any number of calls in, you can politely excuse yourself from the conversation. The attitude of "I'm a programmer who cannot process bullshit sales talk such as phone calls" is also destructive to all of the potential relationships you could have formed throughout the life of your business. If you're allergic to any kind of phone call, you're going to lose a huge amount of sales and opportunities. That's how people communicate in business contexts - especially people who don't know each other.