I'll second that. I purchased one of Red Gate's flagship products (ANTS Profiler) about a year ago to use on one of my last projects for school (a .NET-based nu

I'll second that. I purchased one of Red Gate's flagship products (ANTS Profiler) about a year ago to use on one of my last projects for school (a .NET-based numerical library), and I remember thinking that they were the first company that had ever made me think, "Their customer service is so good, I'll definitely buy something from them again."