3 ms·
FAQs with categories often annoy me. Maybe I've just had bad luck or I have a selective memory, but it just doesn't seem to work that well when I've used them.
by truantbuick 12y ago
FAQs with categories often annoy me. Maybe I've just had bad luck or I have a selective memory, but it just doesn't seem to work that well when I've used them. I understand that they're often necessary depending on the volume of content, but I very much prefer just reading down one simple page even if tends toward the long.
It's reasonably quick to scan, or use CTRL-f to look for keywords (without worrying that they might be on another page), and often times simple single-paged FAQs are written better and more cohesively.
Furthermore, even if I'm scanning over a question I wasn't specifically looking for, it answers other questions I might have, gives me a broader picture of whatever I'm trying to do, and informs me of subjects I hadn't even thought to consider.