Sorry to reply to myself but I have worked in a couple of places now as a CAD operator rather than a Devops. I am appalled at how terrible the IT depts. have be

Sorry to reply to myself but I have worked in a couple of places now as a CAD operator rather than a Devops. I am appalled at how terrible the IT depts. have been at getting involved at adding value to the business. They seem quite happy to sit back and wait to be asked to do things the managers have read about somewhere. At the current place the only time I even see anyone from IT is when something needs fixing. I can see multiple vectors for real process improvement. And I think this will be a feature of many IT depts. If you want to make a positive contribution and be known for making a difference rather than being regarded as some sort of Janitor then you need to get out of your chair and, as Taichi Ohno says: walk the gemba. The gemba is the shop floor where things happen and the place where making a difference is something your customers are willing to pay for. Don't be an IT anchor, ramping up equipment costs to stay in place.