Another way to look at it though is the customer gets really, really cheap access to space (in this case, cheaper than anyone else including Orbital Sciences),

Another way to look at it though is the customer gets really, really cheap access to space (in this case, cheaper than anyone else including Orbital Sciences), but has to put up with some amount of tinkering. I guess there's only so much that any organization is willing to bear. Regardless, I'm really glad that the mission went off mostly without a hitch. I can't wait to see when SpaceX glues all of the pieces together and has a truly reusable rocket platform.