I agree that the correct initial approach would be to bootstrap by sub-contracting out all the work. The trick would be negotiating favorable rates with the co

I agree that the correct initial approach would be to bootstrap by sub-contracting out all the work. The trick would be negotiating favorable rates with the contractors and staying on top of things to make sure they do a good job and don't add unnecessary friction for the customers. Once business picked up enough in a city, it might be more profitable and manageable to switch to full time employees. To start with, you could leave general maintenance off of the list of services performed, perhaps offering those fixes a la carte.