Running a serious business on a platform w/o support is not an option. Even the great Google demands the "customer support" it needs - from government, states e

Running a serious business on a platform w/o support is not an option. Even the great Google demands the "customer support" it needs - from government, states etc. Amazon competes directly on support: their new plans suggest scheduled "office hours". http://aws.amazon.com/activate/office-hours/ http://aws.amazon.com/activate/office-hours/