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What if I want to opt-out of paying the "Safe Rides Fee", does that mean a car with three wheels will show up piloted by an unsavory character? This is a reall
by bradgessler 13y ago
What if I want to opt-out of paying the "Safe Rides Fee", does that mean a car with three wheels will show up piloted by an unsavory character?
This is a really puzzling move by Uber. I would expect for their core brand promise to be safety, not an add-on fee.
- steveklabnik 13y agoIt doesn't look like you can.
- bradgessler 13y agoCorrect. I say that to prove the point that this raises more questions than it answers. Does this mean that Uber black car service isn't safe until this fee is applied there? What about Uber Taxi? Were my rides before this fee safe? Its bizarre.
- steveklabnik 13y agoGiven that the black car and taxi services go through other, well, black car and taxi companies, I'd assume that they do this kind of thing themselves.
- erichurkman 13y agoOr, when you get a driver that makes you fear for your life because they are spending more time paying attention to their three GPS devices instead of traffic, do you get a $1 refund for the un"safe" ride?
- bluetidepro 13y agoI highly doubt they do refund that, but that brings up a very good point.
- tomkarlo 13y agoThe last time I took an Uber to SFO, the driver stepped out of the Prius without pressing the "Park" button. Maybe I would have gotten my $1 back.
- sizzle 13y agosorry I haven't used uber, what does the driver not pressing the 'park' button do?
- seryoiupfurds 13y agoThe [park] mode of a Prius's transmission is button-activated.
- r00fus 13y agoDid they have the parking brake on? Not a big deal if so, though inadvisable.
- tomkarlo 13y agoThe fact that it started to roll through the terminal 2 drop-off (with me in the back) would indicate otherwise.
- SilasX 13y agoAnd when the driver demands that I guide his entire journey from my own smartphone, do I get a partial refund for my navigation consulting fee?
- matznerd 13y agoIf you complain uber will generally refund you
- baddox 13y agoWhere are you guys having these bad experiences? I don't use Uber much, but I have used Sidecar in SF about once a week for around two years without a single bad experience, and I would have thought Uber had an even higher standard.
- deleted 13y ago[deleted]