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Correct - we disabled all the accounts that weren't active when we made the decision to focus on larger customers. We didn't notify accounts because we didn't w
by javery 12y ago
Correct - we disabled all the accounts that weren't active when we made the decision to focus on larger customers. We didn't notify accounts because we didn't want people trying to game the system by artificially creating impressions to keep their account open.
- mrsaint 12y agoIs that how you think of your customer base? Gaming you? Aren't artificial impressions against the terms anyhow?
- orf 12y agoSomeone who doesn't use any services (or log in for a year) can hardly be called a customer.
- talklittle 12y agoWhere's this entitlement coming from? From the sound of it, your account was serving zero ads at the beginning of 2014. You were clearly not a "customer" of theirs. There's no reason for them to offer you a free 100 million impressions on a service you weren't even using.
- mrsaint 12y agoWhere did I speak of entitlement? I merely commented on Mr. Avery's ways of dealing with unwanted accounts - those who no longer fit into his business plan. Saying that this stealth move was done to avoid users from gaming his system is ridiculous, because gaming the system would have been against the terms to begin with, and thus subject to account cancellation. There is no reason for him not to notify existing account holders. Heck, he could have done so after the decision was made, i.e. when it would have been too late for anyone to "game" his system. It's not that Adzerk doesn't continue emailing their "Zerkers" for other matters - in November I was notified of their "new homepage with new colors and logo."
- javery 12y agoWe hadn't disabled your account in November - we did that at the beginning of the year for accounts that hadn't been used in a long time.
- keithwarren 12y agoSeriously, drop it. Your faux outrage is pretty transparent given you didn't even actually use their service.
- nanidin 12y agoNot that he can use the service in the first place, or is able to even know what is going on without finding them on a third party message board...
- tiquorsj 12y agoI spoke to Jay I believe and had our account reenabled. It was pretty easy.
- raldi 12y agoWhen one of these users logs in, do they get a message explaining that?
- javery 12y agoNo - but we have only had a handful of people try to come back to a dead account and we just deal with them on a case by case basis.