It may already be too late but if MM is listening... (she must be on Hacker News, right?) Step1: Fix the authenticating and POP/SMTP email servers NOW, their p

It may already be too late but if MM is listening... (she must be on Hacker News, right?) Step1: Fix the authenticating and POP/SMTP email servers NOW, their performance has sucked for close to a year. Read the comments to the article and every fifth one is complaining about email issues. Fix the security, Yahoo emails get hacked way too easily. I once opened a new Yahoo account and before I had even used the account it already had spam waiting for me. Step2: Drop the zooming cars and flying coke cans on the home page -- have some respect for your home page, don't whore it out to the advertisers. Yahoo was my first home page and I miss it but when they started this crap I left immediately. Revamp the home page as it is too busy and get rid of the endless scroll of link-bait infotainment articles. Step3: Your customers have spoken, and continue to be ignored -- they hate the webmail interface. Fix it or users will continue to move on. Step4: Stand up to the NSA and the govt and make it a clear Yahoo policy to do so. We have a constitutional right to stop dragnet surveillance, don't cave in to the pressure. Given the situation you are now a political leader not just a CEO, if you can't handle the heat then resign. You can also make it a competitive issue, and state in your TOS that Yahoo won't read your emails (unlike Google) nor turn them over to the govt without a warrant. Step5: (Here is the hard part) Come up with a grand, long term strategy (and financial plan) that will allow Yahoo to compete with Google, MS, FB, et. al. Good Luck, I think you can do it.