I only have anecdata, but, I saw her speak at Google in '09. She took questions, which were largely softballs, when finally one guy had the courage to ask some

I only have anecdata, but, I saw her speak at Google in '09. She took questions, which were largely softballs, when finally one guy had the courage to ask something along the lines of, "Don't you want to apologize?" She was visibly annoyed; unapologetic and completely dismissive. I left the talk, blood boiling, thinking, gee, there really are no consequences for this woman (and the bush admin). That said, she's a skilled enough political figure that I'd be shocked if she doesn't have a more diplomatic line to trot out now. Hard political lines are bad for business.