Yep. Success hides failure. A company can do 9 things right and one thing wrong, but if the company does really well then people assume that all 10 things are r

Yep. Success hides failure. A company can do 9 things right and one thing wrong, but if the company does really well then people assume that all 10 things are right. In Blackberry's case it was a lot more than one thing wrong.