3 ms·
An article attracts discussion is good? sure. I did not know about trak.io, now I do. The attitude in the article towards "freeloaders"? not so good. I won't ar
by berkay 13y ago
An article attracts discussion is good? sure. I did not know about trak.io, now I do. The attitude in the article towards "freeloaders"? not so good. I won't argue whether it is better or not to have a freemium for "your" company. But commitment should not be broken so nonchalantly. Did you at least grandfather beta customers to a free plan? If not, you did a bait and switch, and that does not make me wanna do business with you (and I would have become a paying customer).
- liamgooding 13y agoHi, original author here. Actually yes, all the beta users who are engaging in conversation with us over this are actually been offered free plans where it's appropriate anyway. i.e. open source projects, developers writing plugins, university/college students, developers testing Trak.io for their employers etc.
- dzabriskie 12y agoYep, it's bait and switch, their "Priority Access Beta email" promised a free plan [0]. I actually _paid_ $29 for priority access to their beta, but never got around to installing their code; after seeing this I don't plan on it. [0] http://i.imgur.com/cLSxw5m.png http://i.imgur.com/cLSxw5m.png