1. Keep a timeline. 2. Ask to speak to a representative of the people developing the thing on the telephone. 3. Between the two of you, figure out who to tell

1. Keep a timeline. 2. Ask to speak to a representative of the people developing the thing on the telephone. 3. Between the two of you, figure out who to tell next. 4. Realize that other people may find the bug, too. You have some time, but not infinite time.